For any support issues after the sale, change, replacement or return of product, product warranty, order cancellation and any related questions, contact us at +30 6983518509 or e-mail: info@bonsai-pots.com.
Order cancellation
You can cancel your order at no charge, as long as the products have not been delivered for shipment. If you cancel your order after the delivery of the products to be shipped, then you will be charged with the shipping costs from our company to your place, as well as, the costs for the return of the products to us. Contact us at +30 6983518509 for the cancellation of the order and the refund of your money (if you have paid the value of the products).
Product Changes
No product changes are made.
Return products
No product returns.
Defective products
In case you purchased a defective or broken product from www.bonsai-pots.com, the buyer will be compensated with another product or a refund. For further information you should contact us at tel. +30 6983518509 or e-mail: info@bonsai-pots.com.
Complaints policy
The specialized staff of www.bonsai-pots.com, is by your side, at all times, before and after the delivery of our products, ready to solve any problem and question. At +30 6983518509 or e-mail: info@bonsai-pots.com, you can report any complaints or problems you may encounter regarding our services.