Terms & Conditions

Terms of use and operation of the website

www.bonsai-pots.com is an online store for online merchandise. The company is headquartered in Larissa. The online store operates at www.bonsai-pots.com under the terms and conditions set out below.

The company has set as its primary goal the best possible customer service and satisfaction. This can only be achieved by cultivating a climate of trust between the customer and our company. For us the customer should always be informed and guaranteed.

For this reason we consider it our obligation to inform the customers of our online store about the following issues:
Terms of use of the online store.

The use of the online store www.bonsai-pots.com is governed by these terms and conditions (hereinafter Terms) which users are required to read carefully and comply with them.

The company considers that the users before visiting www.bonsai-pots.com have been informed of the Terms, as they apply each time and have accepted them unconditionally. Use of the online store www.bonsai-pots.com implies unconditional acceptance of these Terms and conditions. If a user does not agree to these terms and conditions, then they must not use www.bonsai-pots.com.

The company reserves the right to modify these terms and conditions of use at any time without notice, but undertakes the obligation to update this text for any modification or addition.

Any invalidity of some terms of the present does not lead to the invalidity of the rest. The non-exercise by the company of its rights under these Terms does not imply its waiver of these rights. The company is not responsible for violation of these Terms due to reasons of force majeure, such as extreme weather events, earthquakes, floods, fires, emergencies, etc.

Terms of protection of personal data
In order to provide quality services, our customers collect the necessary data for the safe and efficient conduct of their transactions, against which the company follows the terms of this section and the principles of personal data protection of Law 2472/1997, as it stands today. The company – always moving within the legal framework – reserves the right to change the terms of protection of personal data after informing the users / visitors of this website.

What information do we collect and for what purposes
When placing an order, in order to log in to the online store and receive a user ID (password), we ask you to fill in your name, email address (e-mail), your home address and your phone number.

The company collects and uses the above data:
a) for the needs of support and completion of the transaction that the customers wish to do with the Company (e.g. confirmation of the order, etc.).
b) for commercial communication / sales promotion purposes (information on new business products and services, offers, newsletter, etc.)
c) for the collection of statistical statements only regarding its customers and / or their purchases at the store www.bonsai-pots.com.

Www.bonsai-pots.com has the ability to use cookies as part of the facility, but also the operation of services through its website.

Cookies are small files (text files), which are sent and stored on the user’s computer, allowing websites such as lafagiet.gr to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users , to facilitate their access to it, and to collect data to improve the content of the website.

Cookies do not cause harm to users’ computers, but also to the files stored on them. We use cookies to provide you with information and to process your orders, while each time you exit the site they are automatically deleted.

You must keep in mind that cookies are absolutely necessary in order for our website to function properly and smoothly.

Purchasing Process
Our goal is to serve you through a simple, fast, secure and enjoyable transaction process:
Click on the icon – basket, in order to buy the item you are interested in and add it to your order, which is unique for any purchase you make during your visit.

Availability of goods
The E-shop also sells products in the local store and there is a possibility that some product on the list has already been sold. If any of the goods you ordered are not available, then we will contact you by e-mail and / or telephone, within a reasonable time from the placement of the order, to inform you about the possible delivery time. In this case, you have the option, if you feel that this period does not satisfy you, to request the withdrawal of the order of the goods in question. Any other order of yours can be executed normally.

www.bonsai-pots.com is not liable to customers / users for damages that may arise from the non-execution of their order. It is also reserved regarding the delivery time of the goods in cases of force majeure.

Finally, www.bonsai-pots.com can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability.

Force majeure
If for reasons of force majeure (eg bad weather, strikes) we are unable to deliver the goods within the specified time (as defined in the section “Delivery time of the order”), we will contact you as soon as possible to inform us if you wish, under these circumstances, the completion of your order.

Pricing policy
The listed prices of the goods are the final ones (i.e. VAT is included), recommended by the store www.bonsai-pots.com. The store www.bonsai-pots.com reserves the right to change prices without prior notice to the customer.

Customers outside the European Union are subject to any extra charges that may arise from exchange rate differences, customs clearance, import duties, product restrictions and other local requirements for which our company bears no responsibility.

Terms of the contract
The company reserves the right to modify or renew the terms and conditions of transactions, and undertakes to inform consumers of any change.

Questions – Contact
Do not hesitate to contact us for any question / issue and we will be happy to serve you.

The communication can be done by phone at +30 6983518509

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